mID is ISB’s mobile identity verification solution designed to help confirm a candidate’s identity before or during the screening process. The solution supports a mobile-friendly digital workflow and may include government-issued ID validation, biometric or selfie-based matching, and other identity verification steps based on the configured program requirements. mID can support employment screening, onboarding, compliance workflows, credentialing, contractor screening, volunteer programs, and other workforce verification processes.

SSN Trace / Address History helps develop a U.S. candidate’s identity profile by identifying names and address history associated with the Social Security Number provided. This search is commonly used as a foundational screening component to help determine which U.S. jurisdictions may be relevant for criminal record searches. It is not a criminal record search by itself; it supports the screening process by helping identify where additional criminal searches may need to be performed.

SIN Validation supports Canadian identity and onboarding workflows by helping confirm that the Social Insurance Number provided follows applicable format and validation requirements. This service can be used as part of Canadian screening, onboarding, or workforce verification programs where collection of a SIN is permitted and appropriate.

U.S. Criminal Background Searches may include county, statewide, federal, national database, sex offender registry, and other jurisdictional criminal searches based on the candidate’s address history, role requirements, client policy, and applicable law. Search scope can be configured by role, location, risk level, and screening package.

County Criminal Search reviews criminal court records at the county level in the United States. Because many criminal records originate at the county court level, this search supports a direct review of jurisdiction-specific court records and is commonly included in U.S. background screening packages.

Statewide Criminal Search reviews available state-level criminal record repositories, where available and appropriate. Availability, completeness, access rules, and reporting requirements vary by state. This search may expand criminal history review beyond a single county and is often paired with county-level searches.

Federal Criminal Search reviews U.S. federal district court records for potential federal criminal history. Federal records are separate from county and state records because federal offenses are prosecuted through the federal court system. This search may be appropriate for roles involving financial responsibility, government work, regulated duties, sensitive access, leadership responsibility, or other higher-risk functions.

National Criminal Database Search provides a broad database-based search across multiple criminal record sources. It may help identify potential records that require additional jurisdictional review. This search is commonly used as a supplemental screening tool and should not replace source-level searches where county, state, federal, or other jurisdictional searches are required.

Sex Offender Registry Search reviews applicable sex offender registry information to identify potential reportable matches. This search may be relevant for roles involving public contact, vulnerable populations, field-based work, facility access, volunteer programs, education environments, residential services, or other positions where this review is appropriate.

Canadian Criminal Record Check reviews available Canadian criminal record information based on applicable Canadian screening requirements, consent, and source availability. This search may be used for employment, contractor, volunteer, credentialing, or workforce screening programs. Scope and process may vary by province, territory, role, and client policy.

Canadian Police Information Check may provide a broader review of available police information, depending on the applicable jurisdiction and requirements. This type of check may include criminal convictions and other police-held information where legally available and appropriate. Requirements, consent, turnaround times, and reporting scope can vary by police service, province, territory, and role type.

Canadian Vulnerable Sector Check Intake supports the process for individuals working or volunteering with vulnerable populations, where permitted and appropriate. This check is typically subject to specific eligibility requirements and may require additional consent or process steps through the applicable police service or authorized source.

International Screening supports background screening needs when a candidate has lived, worked, studied, held credentials, or had relevant history outside the United States or Canada. International screening may include country-specific criminal searches, employment verification, education verification, professional credential verification, civil searches, directorship checks, sanctions checks, or other available searches depending on the country, documentation requirements, source availability, and applicable law.

International Criminal Search reviews available criminal record information outside the United States and Canada based on the candidate’s international history and applicable country requirements. Scope, access, documentation, turnaround times, and reporting rules vary by country.

International Employment Verification confirms prior employment outside the United States and Canada through available employer, institutional, or authorized verification channels. Requirements and turnaround times vary by country and source.

International Education Verification confirms education credentials earned outside the United States and Canada through available institutional, governmental, or authorized verification sources. This service may verify degree, attendance, graduation, dates, program, or other available credential details. Country-specific documentation, translation, authorization, and response times may apply.

Employment Verification confirms a candidate’s prior employment history with employers or authorized sources. Verification may include employer name, dates of employment, position held, employment status, and other client-approved information.

Education Verification confirms educational credentials directly with educational institutions, authorized verification sources, or approved records. This service may verify attendance, degree, graduation status, dates, program, or other approved education details.

Professional License Verification confirms the status of a professional license, certification, or credential with the applicable licensing authority or approved source. This may include license status, issue date, expiration date, restrictions, discipline indicators where available, and other relevant credential details.

Reference Check gathers feedback from professional references using client-approved questions or standard reference templates. These checks can provide additional context regarding a candidate’s prior performance, reliability, professionalism, communication, leadership, work quality, or role-related experience.

Professional Certification Verification confirms a candidate’s certification, designation, or credential with the applicable issuing body or approved source. This may include status, issue date, expiration date, restrictions, or other available certification details.

DOT Employment Verification supports regulated transportation hiring by verifying prior Department of Transportation employment history where required. This may include previous employer outreach and collection of DOT-regulated employment information based on applicable program requirements.

Motor Vehicle Record / Driver Abstract reviews a candidate’s driving record through the applicable U.S. state motor vehicle authority, Canadian provincial or territorial authority, or approved source. This search may identify license status, class, restrictions, violations, suspensions, or other available driving record information. It is commonly used for roles involving driving responsibilities, fleet access, delivery, transportation, field service, sales, mobile work, site visits, or operation of company vehicles.

Driving / MVR Monitoring supports ongoing review of driving record changes for employees, contractors, or workers whose roles involve operating a vehicle. Monitoring may help identify license status updates, suspensions, violations, or other available driving record activity.

Driver’s Licence Document Upload / Capture allows a candidate to upload or capture a copy of their Canadian driver’s licence as part of the screening or onboarding workflow. This service supports document collection and recordkeeping but does not validate the authenticity of the licence or verify licence status.

PSP Report supports transportation-related screening by providing access to available driver safety history information used to evaluate commercial driving background and safety-related activity. This service may be used for roles involving commercial driving, fleet operations, regulated transportation, or other driving-sensitive responsibilities, where available and appropriate.

CDLIS Search reviews Commercial Driver’s License Information System records to help identify commercial driver’s license status, history, and related driver information available through the U.S. commercial driver licensing system. This search is commonly used for U.S. commercial driving and DOT-regulated transportation roles.

FMCSA Clearinghouse Support assists with compliance workflows related to the Federal Motor Carrier Safety Administration Drug and Alcohol Clearinghouse, where applicable. This may support pre-employment and ongoing requirements for covered driver populations.

Credit Report reviews credit history information where legally permissible and role-appropriate. This search may be used for positions involving financial responsibility, fiduciary duties, access to funds, corporate credit cards, accounting systems, sensitive financial information, or other approved business needs. Credit report use should align with applicable federal, state, provincial, and local laws, as well as the organization’s screening policy.

Civil Record Search reviews available civil court records where applicable and requested. This may be relevant for roles involving fiduciary responsibility, executive responsibility, professional services, contractual obligations, or sensitive business functions. Scope, availability, and reporting rules vary by jurisdiction and source.

Commercial Credit Report reviews available business credit information for an organization or business entity, where legally permissible and source information is available. This service may be relevant for vendor screening, contractor review, business due diligence, corporate account setup, or other role-based and entity-level risk review requirements.

Bankruptcy / Insolvency Search reviews available bankruptcy, insolvency, or related public record information where legally permissible and role-appropriate. This service may be relevant for positions involving fiduciary responsibility, financial authority, business ownership review, vendor screening, or sensitive business functions.

Liens and Judgments Search reviews available public record information related to liens, judgments, or similar civil financial matters where legally permissible and source information is available. This service may be relevant for roles or business relationships involving fiduciary responsibility, financial authority, credit exposure, contracting, vendor review, or other sensitive business functions.

Statement of Claims Search reviews available civil claim or court filing information where legally permissible and source information is available. This service may be relevant for role-based risk review, vendor due diligence, financial responsibility positions, executive roles, contractual relationships, or other sensitive business functions.

Social Media / Online Presence Review supports policy-based review of publicly available online content where legally permissible and client-approved. This service should be configured carefully based on role requirements, applicable law, consent, and the employer’s screening policy.

Drug Screen supports role-based and policy-driven drug testing programs through participating laboratory and collection networks. ISB can support a range of drug testing panels, including standard panel options and custom panel configurations based on the organization’s policy, applicable law, job requirements, safety considerations, regulatory obligations, and occupational health needs.

Drug screening may be used as part of pre-employment, post-offer, random, reasonable suspicion, return-to-duty, post-incident, safety-sensitive, regulated, transportation, field-based, or workplace policy requirements. Testing options can be incorporated into role-based screening packages and configured to align with the client’s approved program requirements.

Occupational Health Services support workforce readiness requirements that may be needed before an employee, contractor, volunteer, or worker begins service. Services may include role-dependent or program-specific medical, vaccination, physical, respirator, fit-for-duty, or compliance-related requirements based on the client’s policy and provider network availability. These services can be configured by role, location, department, workforce population, or work environment.

DOT Drug & Alcohol History Verification supports review of prior DOT-regulated drug and alcohol testing history where required for covered transportation roles. This service helps employers manage federally regulated onboarding requirements for safety-sensitive positions.

OIG Exclusion Search reviews the U.S. Department of Health and Human Services Office of Inspector General exclusion list to identify individuals or entities excluded from participation in federally funded programs. This search may be used for roles where exclusion screening is required by policy, regulation, contract, or industry practice.

Sanctions and Watchlist Search reviews applicable sanctions, watchlist, and enforcement sources where available and appropriate. Depending on the screening package, this may include domestic, international, financial, regulatory, or government watchlist sources. This search may be relevant for regulated industries, financial access roles, cross-border operations, vendor screening, contractor screening, and other sensitive workforce populations.

Healthcare Sanctions Monitoring provides ongoing review of sanctions, exclusions, or related compliance sources to help identify changes that may affect an individual’s eligibility for covered roles or regulated work. While commonly used in regulated healthcare environments, it may also support organizations with contractual, regulatory, or workforce compliance obligations.

SAM / GSA Exclusion Search reviews applicable U.S. government exclusion and debarment sources to help identify individuals or entities that may be restricted from participation in federally funded programs, contracts, or covered work.

OFAC Search reviews U.S. Treasury Office of Foreign Assets Control sanctions information to help identify potential matches against applicable sanctions lists. This search may be used for regulated industries, financial access roles, vendor screening, contractor screening, and other sensitive workforce populations.

Abuse Registry Search reviews available state or jurisdiction-specific abuse, neglect, or misconduct registry sources where legally available and appropriate. This search may be relevant for healthcare, home care, long-term care, behavioral health, childcare, education, and other roles serving vulnerable populations.

Nurse Aide Registry / CNA Registry Search reviews applicable state nurse aide or certified nursing assistant registry information to help confirm status, eligibility, and available disciplinary or finding information where available.

oneBADGEhealthcare Violations Level 1 provides an entry-level violations review designed for lower-risk or baseline workforce populations where a healthcare-specific or regulated-industry compliance review is appropriate. It can be used for volunteers, non-clinical personnel, administrative roles, support personnel, or other populations where targeted compliance screening is required.

oneBADGEhealthcare Violations Level 2 provides an expanded violations review for roles with increased access, responsibility, or compliance sensitivity. It may be appropriate for direct care workers, clinical support staff, transportation personnel, patient-facing roles, regulated roles, or individuals with access to facilities, records, systems, or sensitive environments.

oneBADGEhealthcare Violations Level 3 provides the most comprehensive review within the oneBADGEhealthcare Violations structure. It may be appropriate for licensed professionals, regulated personnel, leadership, compliance roles, high-access positions, and other sensitive workforce categories. This level supports enhanced visibility into violations, sanctions, exclusions, or compliance concerns for roles where diligence requirements are higher.

Risk Monitoring provides ongoing visibility into potential new risky activity after the initial background check is completed, where available and legally permissible. This service helps organizations move beyond a one-time screening model by supporting timely awareness of relevant post-hire activity. Risk monitoring may be appropriate for safety-sensitive roles, field-based workers, transportation employees, regulated positions, sensitive-access employees, contractors, volunteers, and other covered workforce populations.

Professional License Monitoring supports ongoing visibility into professional license or certification status changes. Monitoring can help organizations track whether a license remains active, expired, suspended, restricted, or otherwise affected based on available source information. This service is especially relevant for regulated, technical, credentialed, safety-sensitive, financial, transportation, education, professional, and other roles that require an active license or certification.

Sanctions Monitoring supports ongoing review of applicable sanctions, exclusions, or compliance sources after the initial screening is complete. This service can help organizations maintain visibility into changes that may affect workforce eligibility, contractual requirements, regulated responsibilities, or internal policy obligations.

oneBADGE Document Collection Task allows organizations to securely collect required documents from candidates, employees, contractors, volunteers, or other workforce populations through the oneBADGE platform. Examples may include government identification, certifications, licenses, training documentation, policy forms, proof of eligibility, insurance documentation, vaccination records, or client-specific compliance documents. Collected documents are stored within the individual’s program record to support centralized documentation and audit visibility.

oneBADGE Document Acknowledgment Task allows organizations to distribute documents and capture confirmation that the individual has reviewed and acknowledged them. This may include workplace policies, confidentiality agreements, compliance guidelines, safety materials, code of conduct documents, site rules, program requirements, remote work policies, or other client-provided documents. Acknowledgment records are maintained within the user’s profile to support tracking, reporting, and audit readiness.

oneBADGE Document Completion Task allows candidates, employees, contractors, volunteers, or other workforce members to complete forms digitally within the oneBADGE platform. This may include onboarding forms, compliance attestations, training confirmations, policy forms, program enrollment forms, site access agreements, or other client-specific documents requiring input and signature. Completed forms are stored within the program record, helping reduce manual tracking and improve documentation consistency.

Digital Badge / oneBADGE Verified Profile gives organizations a way to display, manage, or verify workforce clearance, credential, or compliance status through the oneBADGE platform. This can support visibility into whether an individual has completed required screening, documentation, credentialing, or compliance steps.

Adjudication Scorecard supports consistent, client-defined review of screening results within the oneBADGE workflow. This tool helps organizations apply approved adjudication criteria, organize review outcomes, document decisioning steps, and maintain visibility into candidate or worker status. It can support standardized handling of records, exceptions, role-based requirements, and compliance review processes across applicable workforce populations.

Electronic Form I-9 supports the collection, completion, and management of U.S. employment eligibility documentation. This service helps employers streamline Form I-9 workflows, reduce manual tracking, and maintain organized documentation for audit and compliance purposes.

E-Verify Support helps employers confirm U.S. employment eligibility through the federal E-Verify process, where applicable. This service may be coordinated as part of the onboarding workflow and aligned with the employer’s hiring process, compliance obligations, and authorized program requirements.